Privacy Policy

1. Information We Collect

When you register as a volunteer, fill out forms on our website, or join our community networks, we may collect the following categories of information:

• Personal Identification Data: Full name, date of birth, gender, nationality, ID/Passport number, and blood type.
• Contact Details: Phone number (WhatsApp), email address, residential address, county, sub-county, or city.
• Emergency Contact Information: Name and phone number of your designated Next of Kin.
• Scouting & Qualification Data: Scout crew details, education level, first aid certifications, disaster management trainings, and availability status.
• Media & Visual Content: Photographs, video recordings, and audio taken during SER drills, training sessions, deployments, and community events.

2. How We Use Your Information

We use collected data solely to fulfill our youth empowerment and community safety mission:

• Volunteer Coordination & Dispatch: Organizing training rosters, emergency response mobilization, and county preparedness mapping.
• Safety & Emergency Medical Care: Sharing necessary medical details (e.g. blood group, next of kin) with medical personnel during emergencies.
• Communication: Sending updates, event invitations, training schedules, and WhatsApp group notices.
• Media & Public Awareness: Publishing photographs and field stories on our official website, social media pages (Facebook, Instagram, X/Twitter, TikTok, YouTube), and annual reports to inspire community action and demonstrate transparency to partners.

3. Photography & Social Media Policy

As detailed in our Terms of Service, SER captures images and media during public activities to highlight community response efforts.

Photos and videos featuring volunteers may be displayed on SER's digital channels and marketing materials. We refrain from publishing sensitive personal details alongside photos without prior permission.

4. Data Sharing & Third-Party Disclosure

SER strictly respects your privacy. We do NOT sell, rent, or trade your personal information to commercial third parties.

Data may only be shared under the following limited circumstances:

• With official disaster response authorities (e.g. Kenya Red Cross, National Disaster Management Unit) during active emergency deployments for operational safety.
• When required by law, legal process, or court order.
• With cloud service providers and database infrastructure partners operating under strict security and confidentiality agreements.

5. Data Security & Storage

We implement administrative, technical, and physical safeguards to protect your personal data against unauthorized access, loss, or misuse. Access to volunteer databases is restricted strictly to authorized SER administrative personnel.

6. Your Rights

Under data protection law, you have the right to:

• Access & Review: Request a copy of the personal data we hold about you.
• Correction & Update: Update your registration details at any time via our Update Details page.
• Deletion / Deregistration: Request the removal or deletion of your profile from our active database.

7. Contact Us

If you have questions regarding this Privacy Policy or wish to exercise your privacy rights, contact us at: